Frequently Asked Questions

Quick answers below — and if you don’t see what you need, message us anytime! 💗

A few quick answers to help you shop with confidence ✨

Shipping rates are calculated at checkout based on your location and the shipping option you choose. We always package items carefully to keep delicate details like tulle, lace, beading, and accessories protected.

We accept major credit/debit cards and any payment options shown at checkout. If you have questions about placing an order or a special request, message us and we’ll help.

In-stock items typically ship within 1–3 business days. Delivery time depends on the shipping method you choose at checkout. If you need an item by a specific date (Communion, wedding, baptism, photos), please include your event date in your message so we can guide you to the best option.

Yes! If you’re local, you can choose in-store pickup at checkout (when available) or message us to arrange pickup. We love helping families find the perfect fit in time for the big day.

Yes! If you don’t see the size you need or you’re unsure what to order, contact us with your child’s height, age, and event date. We’ll do our best to help you choose the right size and check availability.

We want you to feel confident ordering. Return and exchange eligibility depends on the item type and condition. Please review our Return Policy (or message us) before purchasing if you’re unsure—especially for event wear and accessories.

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You’ll receive an order confirmation email right away. When your order ships, you’ll receive tracking information so you can follow it every step of the way.

Yes. Your order confirmation serves as your receipt, and you’ll also receive an invoice/summary by email after checkout.

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